Password Reset
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Aspirations Inc. is legal owner of asafeplacetogrow.ca website (the "Website"), with a registered address of 9853 90 Ave. NW, Edmonton, AB, T6E 2T2 (the "We," "Us," or "Our").
It is important to note that we are the sole owners of the information collected on this website. We only have access to and collect information that you voluntarily share on this website. We will not sell or rent this information to anyone.
We want you to understand how we use any personal information (ie., your name, address, telephone number, email address, date of birth, and other data which may directly or indirectly identify you) that you provide to us. As technology has evolved to include various ways of interacting with others, there is a need to address our privacy policies as to how we collect, use, communicate, disclose information across these various network sites to maintain our clients’ confidentiality. Any future policy changes will be posted on the website.
How We Gather Information
Personal Information is gathered on our Website in several different ways:
- Through our Website sign-up/registration process;
- Through your orders of products and/or services;
- Through providing support to our registered account holders, customers and/or potential customers; and
- Through your payment to third-party payment processors used by us
Non-Personal Information is gathered to perform statistical analysis of user behaviour and characteristics for the purposes of marketing and service delivery appropriation. It cannot be used to identify you unless it is used in conjunction with actual Personal Information. This information may include your computer’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, search parameters used to visit our site, and other diagnostic data. We reserve the right to receive and store any non-personal information gathered when you visit our Website.
Information Use & Sharing
We will use your information to respond to you, regarding the reason you contacted us. As necessary, your information may be also shared with our business partners with services that they perform for us. If you have joined our e-Community, we may also use your information to contact you with marketing or promotional materials regarding our products, programs and services.
By providing us with your personal information, you consent to our collection, use and disclosure of that information as described in this Privacy Policy.
If you have submitted personal information to us and wish to withdraw your consent to its retention, use or disclosure, you can unsubscribe from our e-community at any time or send an email to aspirations@asafeplacetogrow.ca. If you withdraw your consent, we may not be able to provide some products or services to you.
We take precautions to protect information provided online and offline. However, we are not responsible for the practices employed by other websites or services that may be linked to or from this website.
We may use cookies on this website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our website and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Usage of a cookie is in no way linked to any personally identifiable information on our website. Some of our business partners may use cookies on our website. However, we have no access to or control over these cookies.
This Privacy Policy shall be governed by and construed in accordance with the laws of the province of Alberta and the federal laws of Canada applicable therein. The parties hereby agree and attorn to the exclusive jurisdiction of the courts of such province, unless prohibited by law.
If you have concerns regarding this Privacy Policy, please send a brief explanation of your concern by email to aspirations@asafeplacetogrow.ca.
Social Networking Sites (Twitter, Facebook, LinkedIn, Instagram)
Our company has a Facebook page that is not directly linked to any one therapist. On our page we post relevant business events or share thoughts or ideas regarding topics we believe may be relevant to our clientele and/or general public. It is not necessary for you to “Like” our page as it is not intended to solicit testimonials or endorsement from our clients. You are welcome to browse our posts without identifying your connection to our company as a client. Our therapists do not accept any “friending,” “contact requests” or “invites” from any current or former clients on any social networking sites. If such a request was to occur, our policy is to ignore the request to ensure your confidentiality is not compromised nor the boundaries of the therapeutic relationship blurred. You can further discuss this with your therapist in session if desired.
Search Engines (Google)
Search engines are not used to search for client information except under the rare occasion during a crisis or when safety may be a concern. If there is reason to suspect that you are in danger and you have not been in touch with your therapist, a search engine may be used to find you or someone close to you or to check on your recent status updates to ensure your welfare. On the rare occasion that these actions are taken, they are fully documented in your file and discussed in your next session.
Email is not completely secure nor is it confidential for transferring sensitive information. Therefore, we limit our usage of email content to arranging or modifying appointments, or informing clients of upcoming relevant services. Communications by email are retained as “logs” by yours and our Internet Service Provider(s) and can be potentially read by system administrators of these providers. To keep your information confidential, therapy content is most secure when relayed in session. All email communication, received or sent, become a part of your legal record.
Video Sessions (Zoom)
We now offer full clinical care via video when clients are limited in attending sessions at our physical location. In these sessions, our clients have the confidence in receiving our full attention just as they would during an in-person session. The video rooms provided by Zoom are private and confidential. If you are interested in a video session, please ask your therapist. Once booked for a video session you will receive the details to connect you to your appointment. Ensure you test your mic and video before the actual session to reduce the likelihood of any technical difficulties.